⏰ What is deeploi and why do I need to know about it?

Hi there,

I am Mara from deeploi 👋🏻. We support the IT operations of your employer.  

Please read this article in detail and learn about the following topics:

1. 💻 Who is deeploi?
2. ⚙️ What services do we offer?
3. 📩 How can you get in touch with us?

Let’s get started!

💻 Who is deeploi?
We are deeploi, an “IT-as-a-Service-Company”. Our offices are in Berlin and Munich.

⚙️ What services do we offer?

Our services include IT Helpdesk, Central Device Management, and Cyber Security – let’s look at it in more detail. 

• IT-Helpdesk:  We're always here to help! Our knowledgeable team at the IT helpdesk is ready to assist you with any IT-related concerns.
• Central Device Management: With the deeploi platform, your employer can maintain a centralized view of all company devices and their current users. This platform also facilitates the centralized deployment of software, like Cyber Security software (which protects devices from digital threats) and other software, for example, productivity tools like Notion. Central device management also allows additional IT Security – for example, if you lose your device, your employer can lock it remotely.
• Cyber Security: If purchased by your employer, we automatically deploy cyber security software on your device. This ensures a robust defense against various online dangers, including malicious software and deceptive attempts like phishing, safeguarding your digital experience and data.

Any questions? I can imagine you have quite a lot of questions right now about what deeploi can and cannot do when managing your devices. That’s why we gathered this knowledge base. If there are any unanswered questions, please don't hesitate to contact our IT helpdesk.

📩 How can you get in touch with us aka the IT helpdesk?

You can reach our IT helpdesk here or via the following email address: hello@deeploi.io

For urgent IT matters, please call us, you will find our hotline number here.

Our IT helpdesk is available from 9am to 6pm CET.

We offer IT support in German and English.

We look forward to supporting you!