🕒 Availability of our IT-Helpdesk 

Our IT-Helpdesk is available from 9am to 6pm CET (Monday to Friday) and we offer IT Support in German and English. You're always welcome to reach out and we are happy to provide you with support!

🫴 Services of our IT-Helpdesk 

Regular IT Support:

• We are available to address all issues related to your hardware, software, and license setup.
• You can reach our IT-Helpdesk here or via the following email address: hello@deeploi.io

Examples:

• Problems logging in into an application.
• An existing app does not start properly.

Emergency IT Support:

• Only available for urgent and resource-critical issues
• For urgent IT matters, please call us, you will find our hotline number here on the bottom page.

Examples:

• One or more devices were lost.
• There have been attempts to hack a device.

Anyways, no matter what IT issue you have, please get in touch with us.